Terms and Conditions

All items must be returned within 7 days of the date you received the item, International within 14 days.

Full priced items are eligible for a full refund, provided they have not been worn and are in their original packaging with labels attached.

Sale items are not eligible for refunds.

Custom orders cannot be exchanged, credited or refunded.

Enka Studio is not responsible for the shipping cost of returning items, nor for the cost of returned items that are damaged in transit or items that have not been received. We suggest returning items in a postage satchel with a tracking number.  Shipping and handling charges are not refundable. 

Customs and duties that you have paid when receiving the item are also not refundable, unless the item is faulty.

Thank you for your support!